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TTEC • CIK 0001013880
| (in thousands, except per share data) | FY 2023 | FY 2024 | FY 2025 |
|---|
| (in thousands, except per share data) | FY 2023 | FY 2024 | FY 2025 | TTM |
|---|---|---|---|---|
| Cash and Cash Equivalents, at Carrying Value | $172,747 | $84,991 | $82,901 | $93,869 |
| Accounts Receivable, after Allowance for Credit Loss, Current | $394,868 | $452,573 | $455,829 | $396,188 |
| Prepaid Expense and Other Assets, Current | $95,064 | $92,947 | $124,006 | $89,068 |
| Assets | $2,185,598 | $1,753,380 | $1,499,082 | $1,373,647 |
| Income Taxes Receivable, Current | $18,524 | $21,785 | $10,615 | $13,041 |
| Assets, Current | $681,203 | $652,296 | $673,351 | $592,166 |
| Property, Plant, and Equipment and Finance Lease Right-of-Use Asset, after Accumulated Depreciation and Amortization | $191,003 | $132,051 | $111,778 | $104,685 |
| Operating Lease, Right-of-Use Asset | $121,574 | $91,263 | $86,064 | $69,676 |
| Goodwill | $808,988 | $571,197 | $368,678 | $367,902 |
| Deferred Income Tax Assets, Net | $38,151 | $8,498 | $6,581 | $6,665 |
| Other Intangible Assets, Net | $198,433 | $164,808 | $133,688 | $117,909 |
| Income Taxes Receivable, Noncurrent | $44,673 | $31,781 | $8,595 | $9,171 |
| Other Assets, Noncurrent | $101,573 | $101,486 | $110,347 | $105,473 |
| Assets, Noncurrent | $1,504,395 | $1,101,084 | $825,731 | $781,481 |
| Accounts Payable, Current | $96,577 | $84,180 | $72,637 | $66,517 |
| Employee-related Liabilities, Current | $146,184 | $137,636 | $155,400 | $114,497 |
| Accrued Liabilities, Current | $32,217 | $22,578 | $19,674 | $20,741 |
| Accrued Income Taxes, Current | $4,909 | $3,007 | $11,959 | $19,958 |
| Contract with Customer, Liability, Current | $81,171 | $64,752 | $58,828 | $59,564 |
| Operating Lease, Liability, Current | $38,271 | $33,358 | $34,188 | $30,257 |
| Other Liabilities, Current | $3,698 | $8,425 | $3,266 | $5,755 |
| Liabilities, Current | $403,027 | $353,936 | $355,952 | $317,289 |
| Long-term Line of Credit, Noncurrent | $995,000 | $975,000 | $905,000 | $855,000 |
| Deferred Income Tax Liabilities, Net | $3,137 | $17,457 | $1,225 | $1,445 |
| Accrued Income Taxes, Noncurrent | $0 | $0 | $0 | $0 |
| Operating Lease, Liability, Noncurrent | $96,809 | $71,008 | $61,170 | $48,117 |
| Other Liabilities, Noncurrent | $72,083 | $67,860 | $62,832 | $60,966 |
| Liabilities, Noncurrent | $1,167,029 | $1,131,325 | $1,030,227 | $965,528 |
| Liabilities | $1,570,056 | $1,485,261 | $1,386,179 | $1,282,817 |
| Common Stock, Value, Outstanding | $474 | $477 | $486 | $492 |
| Additional Paid in Capital | $407,415 | $420,181 | $432,268 | $436,776 |
| Treasury Stock, Common, Value | $589,807 | $584,900 | $584,900 | $584,900 |
| Accumulated Other Comprehensive Income (Loss), Net of Tax | $-89,876 | $-132,121 | $-106,938 | $-111,331 |
| Retained Earnings (Accumulated Deficit) | $870,429 | $546,617 | $354,151 | $331,164 |
| Stockholders' Equity Attributable to Noncontrolling Interest | $16,907 | $17,865 | $17,836 | $18,629 |
| Stockholders' Equity, Including Portion Attributable to Noncontrolling Interest | $615,542 | $268,119 | $112,903 | $90,830 |
| Accounts Receivable, Allowance for Credit Loss, Current | $2,248 | $5,244 | $4,908 | $1,890 |
| Preferred Stock, Shares Authorized | 10,000,000 | 10,000,000 | 10,000,000 | 10,000,000 |
| Preferred Stock, Shares Outstanding | 0 | 0 | 0 | 0 |
| Common Stock, Shares Authorized | 150,000,000 | 150,000,000 | 150,000,000 | 150,000,000 |
| Common Stock, Shares, Outstanding | 47,427,200 | 47,749,494 | 48,560,973 | 49,254,514 |
| Treasury Stock, Common, Shares | 34,625,053 | 34,328,112 | 34,328,112 | 34,328,112 |
| (in thousands, except per share data) | FY 2023 | FY 2024 | FY 2025 | TTM |
|---|---|---|---|---|
| Net Income (Loss), Including Portion Attributable to Noncontrolling Interest | $18,264 | $-310,617 | $-185,072 | $-199,779 |
| Net Cash Provided by (Used in) Operating Activities | $144,765 | $-58,818 | $121,075 | $85,650 |
| Effect of Exchange Rate on Cash, Cash Equivalents, Restricted Cash and Restricted Cash Equivalents, Including Disposal Group and Discontinued Operations | $-2,112 | $7,723 | $-6,242 | $256 |
| Cash, Cash Equivalents, Restricted Cash and Restricted Cash Equivalents, Period Increase (Decrease), Including Exchange Rate Effect | $6,841 | $-88,914 | $-2,090 | $11,310 |
| Cash, Cash Equivalents, Restricted Cash and Restricted Cash Equivalents | $173,905 | $84,991 | $82,901 | $86,513 |
| Depreciation, Depletion and Amortization, Nonproduction | $101,272 | $97,955 | $89,760 | $86,620 |
| Proceeds from Sale of Productive Assets | $261 | $45,650 | $4,483 | $5,767 |
| Payments to Acquire Property, Plant, and Equipment | $67,839 | $45,173 | $38,109 | $44,562 |
| Amortization of Debt Issuance Costs | $1,067 | $2,020 | $2,291 | $2,779 |
| Net Cash Provided by (Used in) Investing Activities | $-67,578 | $477 | $-33,626 | $-38,795 |
| Accounts Receivable, Credit Loss Expense (Reversal) | $2,009 | $3,596 | $980 | $471 |
| Gain (Loss) on Disposition of Property Plant Equipment, Excluding Oil and Gas Property and Timber Property | $-2,219 | $13,281 | $-1,174 | $-686 |
| Asset Impairment Charges | $11,733 | $244,093 | $207,367 | $208,256 |
| Gain (Loss) on Disposition of Business | $-301 | $0 | $-517 | $-517 |
| Deferred Income Tax Expense (Benefit) | $-7,528 | $58,530 | $-17,155 | $-20,053 |
| Share-based Payment Arrangement, Noncash Expense | $22,071 | $18,690 | $13,441 | $11,224 |
| Derivative, Gain (Loss) on Derivative, Net | $3 | $-384 | $230 | $-212 |
| Increase (Decrease) in Accounts Receivable | $-22,359 | $66,329 | $-1,641 | $-17,033 |
| Proceeds from (Repayments of) Lines of Credit | $35,000 | $-20,000 | $-70,000 | $-27,500 |
| Increase (Decrease) in Prepaid Expense and Other Assets | $-8,570 | $17,120 | $-36,685 | $-50,250 |
| Repayments of Other Debt | $2,317 | $2,405 | $2,322 | $2,002 |
| Increase (Decrease) in Accounts Payable and Accrued Liabilities | $9,518 | $-43,220 | $25,065 | $8,500 |
| Payments of Ordinary Dividends, Common Stock | $49,232 | $2,847 | $0 | $0 |
| Payments to Noncontrolling Interests | $10,972 | $9,226 | $8,196 | $7,695 |
| Payment, Tax Withholding, Share-based Payment Arrangement | $3,037 | $1,014 | $1,345 | $877 |
| Payments of Debt Issuance Costs | $0 | $2,804 | $1,434 | $1,392 |
| Net Cash Provided by (Used in) Financing Activities | $-68,234 | $-38,296 | $-83,297 | $-35,801 |
| Interest Paid, Excluding Capitalized Interest, Operating Activities | $77,199 | $82,076 | $68,960 | $62,715 |
| Income Taxes Paid | $46,129 | $43,611 | $25,288 | $29,603 |