Business Description

Overview Dynatrace combines broad and deep observability, continuous runtime application security, and advanced agentic AI operations to deliver answers and intelligent automation across IT operations, development, security, business, and executive teams. This unified approach enables organizations to optimize their rapidly evolving AI, cloud, and IT operations, accelerate secure software delivery, and improve digital performance. Our vision is a world where software works perfectly. The Dynatrace platform is built to scale, partnering and integrating seamlessly into hybrid, multicloud ecosystems, including major hyperscalers such as Amazon Web Services (“AWS”), Microsoft Azure (“Azure”), and Google Cloud Platform (“GCP”), as well as traditional on-premises and mainframe solutions. Our customers include many of the world’s largest enterprises which deploy the Dynatrace platform to support increasingly complex IT environments. As workloads scale and cybersecurity threats evolve, cloud modernization and rapid AI adoption have significantly increased data volume and complexity, rendering traditional monitoring and observability approaches insufficient for many organizations. We believe this positions Dynatrace to address a significant market opportunity through our differentiated platform, deep cloud ecosystem integrations, and trusted customer and partner relationships. Key Differentiators Dynatrace offers a fully integrated platform that brings together differentiated data, context, and intelligence layers. The Dynatrace platform’s architecture is built for the scale and complexity of modern cloud and AI-driven observability and operations. We believe the Dynatrace platform is different from other offerings through three connected capabilities: • Dynatrace has a unified data foundation . We store and consolidate all observability, security, and business data types, including logs, traces, metrics, real user data, events, sessions, and other telemetry, in an integrated, highly performant and massively scalable data lakehouse called Grail TM , without the need for upfront indexing, schema design, or data movement. Through Grail’s single authoritative data layer, we enable AI to work from a comprehensive set of continuously updated information, which we believe makes insights and actions faster, more reliable, and more scalable than fragmented toolchains and multiple data stores. • The Dynatrace platform provides near real-time causal context . Dynatrace stores unified data in context, and our proprietary Smartscape ® technology is able to analyze billions of interdependencies across applications, infrastructure, networks, services, users, and other signals throughout an enterprise. Smartscape continuously maps these relationships, creating a living, near real time dependency graph. This allows an organization using Dynatrace to understand not just what is happening, but why it is happening and the resulting business and operational impact, providing a trusted foundation needed for AI-driven decisions, reliable automation, and autonomous operations. • The Dynatrace platform utilizes AI-driven reasoning and automation . Earlier this year, we announced the general availability of Dynatrace Intelligence , a new agentic operations system built for modern software ecosystems that combines deterministic AI with agentic AI. Dynatrace Intelligence empowers organizations to build more resilient applications, elevate customer experiences, and drive autonomous action across modern digital ecosystems. With Dynatrace Intelligence at its core, we believe our platform is purpose-built for the agentic era, enabling a future where AI-powered observability can help customers automatically prevent, remediate, and optimize their IT environments. We believe our experience in AI gives our customers a competitive advantage in developing their own AI initiatives. We are continuing to invest in AI best practices in services, data, and observability to support our customers on their AI journeys and to enable AI practices of our partners.…