X0508 4 2026-02-17 0 0001373715 ServiceNow, Inc. NOW 0001667422 Fipps Paul 2225 LAWSON LANE SANTA CLARA CA 95054 0 1 0 0 President, Global Customer Ops 1 Common Stock 2026-02-17 4 M 0 340 0 A 15666.88 D Common Stock 2026-02-17 4 F 0 136 105.91 D 15530.88 D Common Stock 2026-02-17 4 M 0 300 0 A 15830.88 D Common Stock 2026-02-17 4 F 0 120 105.91 D 15710.88 D Common Stock 2026-02-17 4 M 0 9468 0 A 25178.88 D Common Stock 2026-02-17 4 F 0 3781 105.91 D 21397.88 D Common Stock 2026-02-18 4 S 0 9641 105.93 D 11756.88 D Restricted Stock Units 2026-02-17 4 A 0 67225 0 A Common Stock 67225 67225 D Restricted Stock Units 2026-02-17 4 M 0 340 0 D Common Stock 340 1365 D Restricted Stock Units 2026-02-17 4 M 0 300 0 D Common Stock 300 1795 D Restricted Stock Units 2026-02-17 4 M 0 9468 0 D Common Stock 9468 0 D Represents shares relinquished by the Reporting Person in exchange for the Issuer's payment of federal and state tax withholding obligations of the Reporting Person resulting from the vesting of RSUs, in accordance with Rule 16b-3. The transactions reported on this Form 4 were effected pursuant to the Rule 10b5-1 trading plan adopted by the Reporting Person on November 19, 2025. Each restricted stock unit represents a contingent right to receive one share of Issuer's common stock. The restricted stock units will vest in 12 equal quarterly installments, with the first vesting occurring on May 15, 2026, and subject to the reporting person's continued service to the Issuer on each vesting date. The restricted stock units vest in 16 equal quarterly installments, with the first vesting having occurred on May 17, 2023, and subject to the reporting person's continued service to the Issuer on each vesting date. The restricted stock units vest in 16 equal quarterly installments, with the first vesting having occurred on November 17, 2023, and subject to the reporting person's continued service to the Issuer on each vesting date. Acquired upon Compensation Committee certification on January 22, 2024, of achievement of performance criteria for the January 1, 2023 through December 31, 2023 performance period under performance-based restricted stock units granted February 15, 2023. 30% of the shares subject to the restricted stock units vested on February 17, 2024, 15% of the shares subject to the restricted stock units vested on each of August 17, 2024 and February 17, 2025, 20% of the shares subject to the restricted stock units vested on August 17, 2025, and the final vest on February 17, 2026 of 20% of the shares subject to the restricted stock units was subject to adjustment based on the Issuer's 3-year relative total stockholder return performance against the S&P 500 index for the period from January 1, 2023 to December 31, 2025, subject to the reporting person's continued service to the Issuer on each vesting date. /s/ Paul Fipps by Russell S. Elmer, Attorney-in-Fact 2026-02-19